Is the price based on the hours?
That is correct. If you’re having a local move with us, your final price is based on the actual labor time + travel time charge, (all jobs subject to a minimum charge of 2hr + travel charge unless agreed otherwise) labor time are being prorated based on 15 minute increments.
Am I able to change my move date and/or time?
If you need to change your move date and/or start time before you booked your move you can simply login to your account page and do so, if you already booked your job please call our office or send us a message with your request (you can e-mail to firstname.lastname@example.org or message your account manager from your account page)
Keep in mind that price may change when rescheduling the date as all rates are based on availability
How does the cancellation work?
- To receive a full refund of your deposit, please make sure to cancel within 24 hours of booking your reservation or 5 business days prior to the actual move date. Any cancellations of your move after 24 hours of booking or less than 5 business days before the move may cause a total loss of your deposit.
- Any reschedules have to be confirmed with your sales representative at least 2 business days prior to the move. Please note that rates are subject to change based on the availability and dates.
Can I leave stuff inside the dresser?
The answer to this question is yes and NO. You can definitely leave your light linens inside the drawers, but please make sure to take out any heavier items (i.e. jeans, files, books). Please keep in mind that our movers might be changing the position of the dresser by standing it up vertically, therefore any small articles left inside might fall behind the drawers and get lost. Bottom line is, empty dresser is easier to be move takes less time to be wrapped and the chances of something being lost or damaged are minimal.